Merchandise Return Policy
Returns accepted with a register or online receipt within 30 days of purchase. Merchandise must be in original packaging and in saleable condition.
Returns within 15 days of purchase
We will gladly issue a refund for any merchandise returned within 15 days of purchase with a register or online receipt in the original form of payment with a few exceptions. A credit card refund can only be issued to the original credit card or debit card used for purchase. Any item purchased made by a check that has not cleared the 10 business day waiting period will be refunded as a Store Credit. Any purchase made by Store Credit or Gift Certificate will be refunded a Store Credit. Store Credits expire one year from date of issue.
Returns within 30 days of purchase
We will gladly issue a Store Credit for any merchandise returned within 30 days of purchase with a register or online receipt. We are unable to accept returns on Custom Potting orders and merchandise, delivery service charges, and gift cards. We do not accept returns without a Dickman Farms receipt or after 30 days of purchase.
Plant Return Policy
We proudly offer a 1 Year Guarantee on our Trees, Shrubs & Perennials
Please refer to our Smart Gardening Partner Guarantee for Details
We proudly offer a “Seasonal Guarantee” on all other plants
If you find it necessary to return a plant under our “Seasonal Guarantee” due to quality or disease, we ask that you do so within 15 days of purchase to help ensure we can offer a comparable replacement plant. Plant varieties and availability change frequently. Plants that are out of season or not available in store at the time of return are not guaranteed with a replacement. You must provide an original Dickman Farms receipt for the plant.
Gift Card Policy
Dickman Farms Gift Cards do not have an expiration date.
Dickman Farms is not responsible for lost or stolen Gift Cards.
Gift Cards can be purchased at the Garden Center during Garden Center hours, by phone, or online at www.dickmanfarms.com.
Phone Orders: You may purchase a Gift Card by credit card over the phone. The Gift Card will then be mailed to the designated address of your choice. Dickman Farms is not responsible for lost or stolen Gift Cards.
Online Orders: You may purchase a Gift Card online in the form of an E-Gift Card. The E-Gift Card will be emailed to the designated email address of your choice at the time of purchase. Dickman Farms is not responsible for lost or stolen E-Gift Cards. E-Gift Cards are non-replaceable and non-refundable.